Chapter 1: introduction
Research background and motivation
For this study, I would like choose “The Relationship between E-business and Knowledge Management in China” as my topic. Benjamin Franklin said that knowledge is investment with the highest return rate. Lew Platt (CEO of HP) also pointed out that the profit of HP will increase three times than now, if HP can fully understand the knowledge what HP already have.(Fryer 1999) Base on the research for Hughes Areospace (Arian Ward 1997), the research pointed out that the manages spend 15%-20% time to search knowledge and respond the knowledge relative requirements. Therefore, knowledge is a very important factor both in management area and operation area. From Ancient Greece, the philosophers had started to explore what is knowledge, but until the recent decade, Nonaka and Takeuchi (Japanese scholars) started really and truly to understand the importance of knowledge for a business organization.
In fact, all organizations use and create knowledge during all the business processes although sometime they place in unconscious situation. When organizations interact with their environments, the organizations continually absorb information and covert to knowledge. And they will organize the knowledge and use it base on their experience, world view and internal system. The organization can’t work properly if the organization lacks knowledge. (Davenport and Prusak 1998). Thereby, with the competitive become more and more intens无忧论文 【http://www.uklunwen.com】ive today, companies should switch their focus from tangible asset to intangible asset especially the intelligent capital. Unfortunately, organization’s knowledge generally store in organization in unstructured and semi-structured forms. For instance: organization’s embedded-knowledge or knowledge storing in brain of staff, this kind of knowledge normally syncretize with the special relationship between people and organization, criterion, and information systems. It is very difficult that to separate this kind of knowledge and store in some specific forms such as literature or guide line. So, how to use the intelligent capital to gain competitive advantage is the main goal of knowledge management of an organization.
Research objectives
Chapter 2: Literature review
E-business
1. The meaning of e-business
2. Classes of e-business
Knowledge management
SECI model
Chapter3: Research methodology
Research hypothesis
2. e-business application
3. Knowledge management
Questionnaires design
Chapter 4: research result
Data analysis
Sample information
Reliability analysis
4.1.3 Objectives of knowledge management
4.1.4 Key factors of successful knowledge management
4.1.5 Situation of knowledge management
Basic information of samples
2. Yearly turnover of sample companies
3. IT department of sample companies
2. e-business impact on aims of knowledge management
Knowledge management impact e-business within organization
1. Knowledge management strategy selection impa |
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