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运营管理的概念和定义 Concepts and Definitions in Operational Management

日期:2017/9/4作者:www.51lunwen.com编辑:cinq点击次数:241
销售价格:免费论文论文编号:lw201709041339533220论文字数:3000 
论文属性:硕士课程论文论文地区:英国论文语种:English 

运营管理指的是管理一个组织的运作。管理业务意味着管理资源,并遵循任何组织的政策和程序。管理的基本和最重要的操作是将输入处理成输出以获得期望的结果。运行管理的含义包括资源、系统、转换或转换和输出。
资源是组织中的人力、物力和金钱。人员或员工是组织中的主要或关键要求。材料也是非常重要的,因为没有材料生产的可能性是不可能的。雇佣员工和购买原材料需要金钱和资金,以便原材料可以通过生产转化成成品。
每个组织都有一些政策和程序,帮助组织实现他们的目标并帮助实现利润最大化。如果一个组织所做的工作是按照计划进行的,那么它就有助于实现公司的目标。规划是管理的第一步,也是重要的一步。没有计划,组织中不能执行其他功能。

Operational management refers to managing the operations of an organization. Managing the operations means to manage the resources and follow the policies and procedures of any organization. The basic and most important operation of management is to process the inputs into outputs to get desired results. The meaning of operational management contains words i.e. resources, systems, conversion or transformation and outputs. (Business)

These words can be explained as :-

RESOURCES
Resources are the man, material and money in the organization. Man or staff is the major or key requirement in an organization. Material is also very important because without availability of material production cannot be possible. And money or capital is required for hiring staff and for purchasing the raw material so that the raw material can be converted into finished products through production.

SYSTEMS
1There is a system which every company has to follow. Every organization has some policies and procedures which helps the organization to achieve their goals and helps in profit maximization. If the work done in an organization is according to the plan then it helps in attaining the goal of the company. Planning is the first and important step of management. Without planning no other function can be performed in an organization.

CONVERSION

Conversion means converted the inputs (i.e. the raw material) into outputs (i.e. finished goods). In an organization raw material can be converted into work in progress and then into finished goods. When the material is transformated from inputs to outputs then this process is known as productivity.

OUTPUTS

Outputs are the final results which each organization gets after conversion of inputs into finished products. If the value of outputs is greater than the cost of inputs used then we can say that the value is added to product hence the output helps in increasing profits of company. (outputs)

THE STRATEGIC ROLE OF OPERATIONS :-

CUSTOMER SATISFACTION
The basic objective of operating systems is to satisfy the customers by giving them better products at low cost and by giving them better services than other companies . Consumers can be satisfied if the products are not too costly and available on time. (Understanding operations management)

RESOURCE UTILISATION
Another major objective of operating systems is to utilize resources for the satisfaction of customer wants effectively. Customer service must be provided with the achievement of e


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